Privacy Policy

Daimler Commercial Vehicles MENA FZE PRIVACY POLICY


1.1 We appreciate your interest in our products and services and your visit to this website. Your privacy is important to us and we want you to feel comfortable with how we use and share your personal information.

1.2 This policy sets out how the ultimate parent company of the Daimler Commercial Vehicles MENA FZE based in the UAE handles your personal information, including when and why it is collected, used and disclosed and how it is kept secure.

1.3 You will find our contact details at the end of this policy which you can use if you have any questions, including how to update or access your personal information or to make a complaint.

1.4 We reserve the right to change this policy, so please check this page from time to time to ensure that you’re happy with any changes. Please see further changes to this policy in Section 11.

1.5 This policy was last updated on 17 May 2018.


2.1 Daimler Commercial Vehicles MENA FZE is a subsidiary of Daimler AG. For further details,, please visit About Us Section. The ‘controller’ of your personal information will be the company in our group that you are interacting with or with whom your information has been shared. A ‘controller’ is a company that decides why and how your personal information is processed.

2.2 Where this policy refers to “we”, “our” or “us” below, unless it mentions otherwise, it’s referring to the particular company that is the controller of your personal information.


3.1 We reserve the right to collect and process the following personal information about you

Personal information you give to us: This is information about you that you give to us by entering information via our websites or our social media pages, in writing or by other means, including where appropriate, by electronic means or by corresponding with us by phone , email or otherwise and is provided entirely voluntarily. The information you give to us includes your name, contact details (such as phone number, email address and address), inquiry details and your opinion of our products.

Personal information we collect about you: We reserve the right to automatically collect the following personal information: our web servers store as standard details of your browser and operating system, the website from which you visit our website, the pages that you visit on our website, the date of your visit, and, for security reasons, e.g. to identify attacks on our website, the Internet protocol (IP) address assigned to you by your internet service. We collect some of this information using cookies – please see Cookies Section for further information. We reserve the right to also collect any personal information which you allow to be shared that is part of your public profile on a third party social network.

Personal information we reserve the right to receive from other sources: We obtain certain personal information about you from sources outside our business which may include Daimler group companies or other third party companies; the personal information received is as described in the two paragraphs above.

3.2 Please see further how we use your personal information in Section 4 for details of the purposes for which we use the personal information we obtain from these sources and the legal basis on which we rely to process that information. The remaining provisions of this policy also apply to any personal information we obtain from these sources.