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Customer Support
We are there for you

Visit our Online store for Mercedes-Benz & FUSO Genuine Parts

Create your JIPCO account to get 20% off your online orders.

Training

The JIPCO Parts sales team is specialized and well trained for the latest advances in Parts design and materials – for Mercedes-Benz Genuine Parts. As for our renowned business partners, we can offer different Mercedes-Benz Genuine Parts training modules to your field salesmen, counter salesmen, and other associated staff. We also have an in-house team of technical trainers who offer different electrical, mechanical & maintenance training modules to technicians. 

Delivery

JIPCO has proudly established a nationwide coverage & delivery network. Our logistics centers throughout all of Saudi Arabia have the capacity to increase availability of parts and deliver to customers’ doorsteps, without delay. It goes without saying that our doorstep delivery service is free of charge.

Ask for a visit / expert advice

“We are there for you”  – This is more than a claim, it’s what we practice every day. Contact our field sales team or reach us at +966 56 930 0552 to connect to our Parts Sales Support Representative. Our team will arrange a visit to your location to understand how we can support you with Mercedes-Benz Genuine Parts, technical or TCO related consultations, or any other solution to optimize your business.

Warranty

Unlike non-genuine parts on the market, Mercedes-Benz genuine parts provide a worldwide valid warranty service and one-year unlimited mileage warranty on the part itself and when it is fitted at one of our workshops across the Kingdom

Consignment Stock - Pay on Demand

Based on your Mercedes-Benz Genuine Parts requirements, we can provide Parts Consignment Stock. With our consignment stock option, you can avoid lag times between using stock and new orders arriving. This gives you the access to a wider range of inventory, and you only pay for what is used. This also gives you the chance to benefit by receiving discounts on selected Genuine and Re-manufactured parts, as well as major aggregates.

Why should you invest in stock when you can conveniently pay on demand?

Contact our Team

Central Region

Ahad Abdulmohsen
Fleet Channel Sales Support

Sarah Almatrafi
Reseller Channel Sales Support

Western & Southern Region

Haifa ALotaibi
Fleet Channel Sales Support

Aljowhara Alotaibi
Reseller Channel Sales Support

Eastern Region

Rotana Ajaj
Fleet Channel Sales Support

Alaa Basarwan
Reseller Channel Sales Support

Contact our Parts team